OUR SERVICES
Services
Accounting Services
- Establish and maintain the required bank account(s)
- Issue contribution notices
- Pay creditors invoices on behalf of the Strata Company
- Pay disbursements and expenses incurred in connection with the Strata Manager’s management.
- Provide financial reports as agreed
- Provide statutory reconciled accounts including balance sheet, statement of income and expenditure and contribution status report
- Assist auditor in providing accounts and records for audit
- Assist with preparation of administrative fund budget
- Assist with preparation of sinking fund budget
- Record money received and deposit to the credit of the Strata Company
Insurance
- Prepare and lodge routine insurance claims (max 15 mins per claim)
- Arrange insurance valuation as required
- Obtain quotes for insurance renewal
- Submit quotes to Council and renew insurances as instructed
Secretarial
- Maintain strata company owners roll and minute book
- Maintain correspondence file
- Record and retain notices required under the Act
- Maintain custody of common seal
- Attend to routine communication
- Refer to Council correspondence, inquiries, complaints and requests for information from proprietors, residents and others who may have dealings with the Strata Company
Meetings
- Prepare and distribute notices of Annual General Meetings
- Attend Annual General Meetings
- Prepare and distribute minutes of Annual General Meetings
- Arrange for venue for meetings (cost of venue to be borne by Strata Company)
By-Laws
- Answer queries from the Council of Owners and Owners about the standard By-laws
- Answer queries from the Council of Owners and Owners with respect to their registered by-laws (Registered Management Statement).
Other
- Provision for after hours emergency telephone service.
- Obtain quotes and arrange routine maintenance and repairs to common property.
ADDITIONAL SERVICES
Council Meetings
- Prepare and distribute notices and minutes of Council meetings
Extraordinary General Meetings
- Prepare and distribute notices and minutes of Extraordinary General Meetings
- Attend Extraordinary General Meetings held during office hours
- Attend Extraordinary General Meetings held outside office hours
Repairs and Maintenance
- Arrange building inspections and reports on non-routine repairs
- Obtain quotes and liaise with suppliers re non-routine repair, maintenance, renewal or replacement of common property
Insurance
- Prepare and lodge non-routine insurance claims
- Administer claims and other activities involved in minimisation of loss, liaison with loss adjustors and other related activities after first 15 min per claim
Accounting
- Prepare additional financial reports or reports to specific requirements
- Monitor and arrange for recovery of contribution arrears
By-laws and Legal
- Serve notices to comply with By-laws
- Attend the scheme for By-law enforcement
- Prepare and issue notices for breaches of By-laws
- Prepare and lodge applications for tribunal orders, briefing lawyers and/or relevant attendances
- Arrange drafting of By-laws, amendments to By-laws and By-law reviews
- Liaise with solicitors and give instructions in accordance with resolutions of the Strata Company
- Arrange for registration of By-laws
- Provide copies of By-laws to Councillors, proprietors, tenants and/or letting agents
Other Services
- Arrange security and concierge services
- Arrange building services
- Arrange access for contractors
- Manage a greater volume of inquiries from proprietors than is reasonable
- Review essential services such as fire safety and health
- Solicit building condition surveys and scheduled maintenance programs
- Arrange and supply archiving facility
- Any other services (that are not Agreed Services) that can be provided by the Strata Manager including, but not limited to, hiring and management of Strata Company employees.